FAQ
Frequently asked questions
Answers to common questions before you submit an enquiry.
Life Insurance
Life Insurance is cover designed to provide financial support to the people you nominate if the unexpected happens. The details, cost and conditions differ between products and depend on your personal circumstances.
The Life Insurance enquiry asks for the level of cover you are interested in, your date of birth, gender, smoker status and state or territory, followed by your name, an Australian mobile number and your email address.
No. Compario is an enquiry service. It does not provide personal financial advice or individual product recommendations.
Refinancing
Refinancing means reviewing your existing home loan to see whether a different arrangement might suit you. Whether it is right for you depends on your own circumstances, and costs and terms vary.
Your name, email and a verified mobile number, your property address, estimated property value, outstanding mortgage and household income, your main reason for refinancing, and whether you have adequate insurance for the debt, including Life Insurance and TPD cover.
Borrowers sometimes want to know whether their insurance matches the size of their debt. These questions help the relevant team understand your situation when they follow up.
General
We send a one-time code by SMS to confirm that the number is yours and can receive calls or messages. This helps reduce errors and misuse of the form.
Subject to your enquiry and the applicable arrangements, the relevant team can follow up with you. We only contact you if you have given your express consent. Client to confirm follow-up timeframes and who will contact the user.
We aim to handle personal information with care and only ask for what is needed for your enquiry. For full details, read our Privacy Policy.
Use our Contact Us page and we will respond to your general enquiry.
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